đź’¬ Look for the chat icon at the bottom of the screen for instant help.
Whether you’re shopping, tracking an order, or requesting a return—we’re here to make it easy.
Welcome! Need help with your order, shipping, returns, or something else? Tap a topic to get started:
Browse > Add to Cart > Checkout. It's that simple. You’ll get an email confirmation once your order is placed.
Yes! Indicate its a gift during checkout, Under Add a note to your order.
Nope, but having one lets you track orders and save your info for next time.
If your order hasn’t shipped yet, shoot us a message ASAP via [Contact Us]. Once it's out the door, it's locked in.
Nope. Order as much or as little as you like.
Use the [Contact Us] page, chat with us live during business hours, or email us at support@galaxypopote.com.
We Accept MPESA and Cash on DeliveryÂ
Explore our full collection of Samsung phones and home appliances — and experience the perfect balance of performance, design, and durability.
100% Genuine product
You have the right to return your orders within 48 Hours.
Your orders are shipped seamlessly
Your payments are secure with our private security network.
